PULSE Services
727-712-7370
Patient Safety Services & Products -
Healthcare Optimization for Business & Families -
- Medical Error Avoidance Monitoring -
All Services Available Soon
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PULSE of Florida - Patient Safety Services, Information & Products
Services -
> Adverse Event / Medical Error Disclosure Meeting Advocacy
> Bedside Patient Safety Monitoring and First-Class Patient Care Services
> Continuing Education for Attorneys, Physicians and Nurses
> Doctor Appointment Accompaniment
> Employee Healthcare Optimization Services
> Family Patient Advocate Training
> Informed Consent Information for Surgery or Diagnostics -
> Medical Information Stat - Evidence Based Patient Education Reports
> My Doctor's Profile
> My Hospital's Profile
> Patient Education Services
> Professional Patient Safety Advocate Training
> Quality-of-Care Investigations - Hospitals, Nursing Homes, ALF's
> The Patient's Concierge - Before, During & After Hospitalization
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- PULSE of Florida Services -
Healthcare Optimization for Business and Families
Know about your doctor, hospital, condition, surgery, medications and options.
Be safer during appointments, outpatient surgery and when in hospitals.
Doctor Appointment Accompaniment:
1. Be relaxed and prepared before, during and after your appointment.
2. Be monitored for safe, best-practices care during your appointment.
3. Be able to review your appointment details and ask questions.
Includes pre-appointment preparations, appointment audio/video recording,
and after-appointment patient education and review with a Registered Nurse.
Tampa Bay Area. Duration 1-2 hours.
Bedside Patient Safety Monitoring:
Now you can rest and focus on healing - we'll handle the details.
1. Your Registered Nurse Advocate monitors your care for best-practices.
2. 175+ services to inform, comfort and encourage quality patient care.
3. 12 or 24-hour per day coverage - with or without private-duty patient care
Includes First-Class Patient Comfort Services and Family Advocate Training.
Tampa Bay Area. Duration 12 or 24 hour shifts.
Quality-of-Care Investigations:
Have peace-of-mind that your loved-one is receiving safe, quality care.
1. Your Registered Nurse Advocate will review conditions and care.
2. The medical record is reviewed for quality-of-care.
3. The patient and physician are interviewed concerning quality-of-care.
Includes state inspections, investigated complaints and recurring problems
Full Investigative Report. Requires HIPAA PHI release.
Tampa Bay Area.
My Doctor's Profile:
Know and approve the experience level of your physicians and surgeons -
Education, advanced board certifications, license status, disciplinary actions -
Comprehensive profile report with or without malpractice history -
750,000 physicians nationwide -
1. Physician Report with or without malpractice report
Malpractice Reports available for (CA, CT, FL, ID, IN, MD, MA, NJ, NY, ND,
OR, TN, VT, VA, WV)
2. National Public Record Background Check
35 state criminal database search plus one on-premise County Courthouse
criminal and civil lawsuit filing search
My Hospital's Profile:
An objective rating of the performance of nearly any hospital
in the United States. 5,000 hospitals and 15,000 nursing homes -
1. Compare hospitals and nursing homes in your area.
2. See your hospital's rating for your diagnosis or surgery.
3. Top rated, average and lower rated hospitals nationwide.
Hospital Quality Report -
Nursing Home Report -
Nursing Home Comparison Report (up to 10 facilities) -
Medical Cost Report for Your Diagnosis/Procedure at Your Hospital
Medical Information Stat!
An all-in-one, evidence-based, summary report for any diagnosis.
Includes drug and therapy effectiveness summaries, all treatment options
and the evidence supporting those options.
This report helps you and your doctor make evidence-based decisions.
1. Reports are custom prepared for any diagnosis.
2. Reports are created from the only fully integrated scientific search and
analysis engine that can read the entire U.S. National Library of Medicine
Medline archive and automatically extract and quantify the evidence of
successful clinical outcomes of all known drugs for all known diseases.
3. Paper-based or digital reports range up to several hundred pages.
The report summary is designed to be easily reviewed by the
patient and doctor. Mailed anywhere in the U.S.
Adverse Event / Medical Error Disclosure Meeting Advocacy:
PULSE of Florida developed a unique service to quickly help a patient
and family learn the details of an obvious or suspected medical error,
adverse event or negative treatment outcome.
The Disclosure Meetings are patient-centered, transparent conversations
with the patient, family, hospital officials and healthcare personnel who have
information about the event.
1. This is a non-adversarial alternative to litigation.
2. The goal: make the patient whole through disclosure, apology & restitution.
3. You're in control. We're with you before, during and after the meeting.
4. Call for a free consultation with our specially trained nurses and attorneys.
Tampa Bay area.
Duration depends on services requested with a minimum of 5 hours.
Professional Patient Safety Advocate Training:
Saves lives and help patients during each phase of their healthcare.
The PULSE of Florida method of Patient Advocacy is designed to develop
your desire to be the eyes, ears and voice for the sick or injured patient.
1. Business writers predict this career will soon be in high demand.
2. Active and retired medical professionals make natural advocates.
3. You need not be a medical professional to manage an advocacy.
Start slowly or start with all services.
Business and Advocacy Coaching Services are available when needed.
Licensing Fee and Hourly Coaching Services with no minimum.
Continuing Education for Attorneys, Physicians and Nurses:
Topics:
1. Use of Collaborative Law ADR During Medical Error Disclosure Meetings
2. Effective Medical Error Disclosure Techniques for Physicians
3. Patient Safety Advocate Training for Medical Professionals
Florida Continuing Education Certificates pending for Medical/Legal CEU's.
Coming Soon
Patient Education Services:
Learn about your diagnosis, prognosis, treatment and prevention.
All presented one-to-one by your Registered Nurse Patient Advocate.
Enjoy calm, unhurried sessions in your home, office, hospital room or online.
1. You're always in control of the subject, pace and duration of sessions.
2. Your family is always welcome to attend.
3. This is the same Patient Education as used in the finest medical centers.
4. Review up-to-date information, images, videos and medical animations.
5. Education sessions drawn from 50 medical books, 80 medical journals,
13,500 Patient Education monographs and hundreds of medical databases.
Full-text, multimedia, peer-reviewed, easy to understand Patient Education
Coming Soon
Informed Consent Information Services:
The PULSE of Florida Informed Consent Service is a supplement to the required communication between a patient and physician that results in the patient's agreement to undergo a particular medical procedure or treatment.
1. You're always in control of the subject, pace and duration of sessions.
2. Your family is always welcome to attend.
3. All provided in a calm, unhurried manner in your home, office or hospital.
4. This is the same Informed Consent as used in the finest medical centers.
5. Choose from 2,100 surgical procedures explained in English or Spanish.
Professionally produced, up-to-date information, images and animations.
Easy to understand descriptions, risks, benefits, alternatives and
likely outcome if no treatment is elected.
Coming Soon
Employee Healthcare Optimization:
All PULSE of Florida Services are activated and available:
* Employees, we help you get through your healthcare episode efficiently.
* All our services are used to speed your recovery and your return to work.
* Our services help to reduce delays and errors in your care.
* Employers and employees save money from less inefficient healthcare.
* Employers save money by having key employees return to work faster.
* Employers save money from not having to use unskilled temps.
* Employers save money by having healthier and more satisifed employees.
Full-service employee healthcare optimization before, during and after care.
New "Block-of-Time" Option - All services are avaliable as needed at a 10% discount.
Includes our Priority On-Call Service. We'll go to any E.R. or medical facility in your service area
as soon as possible to provide any of our services. Ten-hour minimum.
Coming Soon
The Patient's Concierge:
A Full-Service Hospital and Home-Life Service for use
before, during & after hospitalization
An illness or injury can easily turn your organized life into one of chaos.
We help to control the chaos and help your family to cope and recover.
All our Healthcare Optimization Services are immediately available.
Plus, our Home-Life Services are activated.
Home-Life Services are those activities of daily living you do for yourself or others that will be delayed or cancelled due to your illness or injury.
From simple to complex, we will make the needed arrangements.*
Plus, added services to help friends and family stay informed about your condition and advice how they can help the most.
For example:
1. Work Life: We'll contact your Human Resources department and be an information gateway to and from your company.
We'll create a Virtual Patient Visit web site so those whom you authorize will be able to learn about your progress and "virtually" visit you and watch your video messages or attend live interactive visits from anywhere in the world.
2. Home Life: We will coordinate with you and your family to make the needed arrangements to reduce the impact of your absence.
Since your family may be in a state of shock due to your illness or injury, we will make recommendations to reduce chaos and help your family recover.
A few of the services to ease the disruption of your Home-Life:
Traumatic Event Talk Therapy - referrals to local psychology professionals
Shopping - grocery, gifts, returns, key copies, pharmacy pickups,
home and hospital meal catering, thank you notes and acknowledgements.
Errands - incoming visitor travel arrangements, laundry pickup/delivery,
post office, banking, pet services, vet appointments, vehicle services.
Home - modified home sitting, hiring nanny, landscaper, cleaning service,
Many people depend upon you.
We can help before, during and after your hospitalization.
* Local approved Concierge Services used for some Home-Life Services.
Coming Soon
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www.PULSE of Florida.org
727-712-7370
Patient Safety Services & Products -
Healthcare Optimization for Business & Families -
