Say, ahhh need an advocate...
Welcome to PULSE of Florida –
A Patient Safety Advocacy
Our goal is to provide enhanced Information and Services
to help you Advocate for safer healthcare.
Four Areas of Training are Available -
1. The Attentive Care Unit (ACU) - Patient Monitoring and Care Management
2. Patient Education and Informed Consent Services
3. Time-Out Checklist Board Usage for Every Surgery and Procedure
4. Provider-to-Patient Disclosure of Adverse Events
A Personal Patient Safety Advocate works with the
healthcare team to help the patient be more informed and safer
before, during and after treatment.
The Results:
For Patients and Family: You're more informed, involved and relaxed.
For Physicians and Staff: Our services streamline the care process
and reinforces compliance of treatment plans.
For Hospital Administrators: Our Patient Safety Advocates improve overall satisfaction, quality, safety and risk management.
For Health Plans: Our Patient Safety Advocates extend the effectiveness
and reach of care management, which saves substantial amounts of money.
Our Vision: To Provide Advanced Patient Safety Coaching
Patient Education Services using the finest evidence-based patient education products and 3D models - presented to patient and family by a specially trained Registered Nurse.
Informed Consent Information for 2100+ medical and surgical procedures in
28 clinical areas in English and Spanish, presented in the patient's home, office or hospital room - featuring a rich multimedia presentation with Teach-Back.
Inpatient Bedside Safety Monitoring Your standard hospital room is transformed into an Attentive Care Unit (ACU). Your Patient Safety Advocate uses two-hundred patient safety standards to monitor for best-practices patient care, safe medication administration, hospital acquired infection avoidence and Never-Events.
Adverse Event Disclosure Advocacy Consultation services for patients and physicians to make the medical error, adverse event or negative treatment outcome disclosure transparent, patient-centered, and non-adversarial.
PULSE is an organization dedicated to raising awareness about patient safety and reducing medical errors through advocacy, education and support.
Contact us now to learn about Advanced Patient Safety Training and how to convert any hospital room into a Concierge-Level Attentive Care Unit.
As Patient Safety Advocates, we do the following:
* Share information about how to reduce medical errors
* Encourage the practice of patient-centered, evidence-based medicine
* Improve methods of patient education and patient safety monitoring
* Collaborate and develop solutions that do not yet exist.
A Personal Patient Safety Representative, also known as a Patient Advocate guides your "safe passage" through the healthcare system.
Patient Advoates help you before, during and after your treatment journey.
Many people find healthcare complex and disorganized.
Many find becoming involved in their care overwhelming and impossible.
That's because healthcare is complex, disorganized and overwhelming.
The evidence also proves that healthcare can be dangerous.
In any complex, disorganized and overwhelmed system the possibility of
being injured is very real. Healthcare is no exception.
A Personal Patient Safety Representative can help to reduce medical error.
However, the task is far from complete. If we don't expand and
accelerate current efforts we can expect future surveys
concerning patient care to reveal a persistent lack of confidence
in the safety and quality of the nation's health care system.
The development of our services came from the wisdom, information,
and ideas of patients, families, healthcare providers, authors,
safety experts, lawyers and professional patient safety advocates.
The intent is to develop a process to inform, protect and support patients, families and healthcare professionals.
The result is, PULSE of Florida
Your Personal Source for
Patient Safety Services and Products.
We encourage healthcare providers to see the safety improvement goals of:
We encourage a proactive Just Culture approach to see adverse events as opportunities to improve understanding of system risk and behavioral risk.
We encourage staff to look for risks, report errors, help design safe systems and make safe choices. Safe choices such as:
Follow procedures, make choices that align with organizational values and never sign for something that wasn't done.
PULSE of Florida uses a specially trained all Registered Nurse staff.
We do not provide medical advice, or recommendations, only information.
Our services do not replace professional medical advice or treatment.
To see a definition of The Role of a Patient Advocate by the
We are working to raise awareness about patient safety and reduce
medical errors through advocacy, education and support.
We work to empower the public to make informed decisions, increase effective communication and encourage respect between healthcare providers and the public and foster community partnerships that lead to
safer healthcare environments.
How can we help you?
What services do you think are needed?
Please call or write anytime.
Doug Hall
PULSE of Florida