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Patient Safety Services, Information and Products -
Healthcare Optimization for Business and Family -
Patient Safety Services and Products
- Medical Error Avoidence Monitoring -
Welcome to PULSE of Florida –
A Grassroots Patient Safety Advocacy
My Name is Doug Hall.
Our goal is to provide enhanced Information and Services
to help you receive safer healthcare.
Four projects are in development.
1. The Attentive Care Unit (ACU) - Patient Safety Monitoring
I welcome your ideas. PULSEofFlorida@Gmail.com
The intent is to improve:
Patient Safety, Evidence-Based/Best-Practices Care,
Hospital Acquired Infection Prevention Techniques and
Better Disclosures of Adverse Events and Medical Errors
I am seeking Corporate Sponsors to advance these services
Also, please see Donation Campaigns for Founding Members information
Please see the menu on the left for more information or call me today.
Doug Hall - PULSE of Florida - 727-712-7370
Problem:
You want to be involved in your healthcare.
You want the best information about your doctor, hospital and condition.
You found becoming involved & informed is nearly impossible.
Solution:
PULSE of Florida informs, monitors & comforts.
Become well informed about your condition, treatment, doctor & hospital.
Have your inpatient & outpatient care monitored for safety & best practices.
Result:
You and your family are now more relaxed, aware and confident.
Your doctors and nurses are more motivated to provide better care.
You're now well informed, protected and comfortable.
727-712-7370
1. The Attentive Care Unit (ACU) –
Enhanced Bedside Patient Safety Monitoring and Quality of Care Intervention
What I'm trying to accomplish (My Aim)
To create an environment of communication, safety and best-practices during hospitalization.
To create a service of One-to-One Inpatient Safety Monitoring and Quality of Care Intervention.
How will I know change is an improvement? (Establishing Measures)
The improvements are documented catches of near misses and Speak-Up(R)
interventions when patient care technique is less than best-practices.
A saved life is the ultimate measure of improvement.
Description:
Your standard hospital room transforms into an environment of
one-to-one attentive care.
Your personal, specially trained, Patient Safety Advocate
Registered Nurse(s) monitor every aspect of your care 24/7.
You can focus on healing; we’ll handle the details.
We work with your physicians and staff to monitor every order for accuracy and every procedure for technique and infection avoidance. We are your voice and Speak-Up® when needed.
Our enhanced Nursing Care Plans provide additional patient education, comfort and safety.
The channels of communication open between patient, family and healthcare providers.
This service is most needed just prior to and just after surgery.
The Results and Benefits:
For Patients and Family: You're more informed, involved and comfortable.
For Physicians and Staff: Our services streamline the care process
and reinforces compliance of treatment plans.
For Hospital Administrators: Our Patient Safety Advocates improve overall satisfaction.
action, quality, safety and risk management.
For Health Plans: Our Patient Safety Advocates extend the effectiveness and reach of care management, which saves substantial amounts of money.
Tampa Bay Florida Service Area
- I Am Seeking Sponsors to Advance This Service -
See PULSE of Florida Services for More Information
2. One-to-One Patient Education and Informed Consent Services
You’ve just received a new diagnosis or struggling with a condition for years.
Unfortunately, your physician may only have minutes to explain your very complicated situation.
What I am trying to accomplish? (My Aim)
My goal is to be a dependable resource for quality Patient Education Services in Tampa Bay, Fl.
How will I know change is an improvement? (Establishing Measures)
Testimonials from patients and physicians that quality patient education improved the
patient/physician relationship and resulted in better outcomes.
Description:
Are you among the 75% of patients who wish to know much more than the basics of their diagnosis and treatment?
Is it difficult to find understandable information that is firewalled against bad science
and commercial influence?
Quality patient education creates an environment of patient and provider shared decision making.
"No decision about me without me." Don Berwick Centers for Medicare & Medicaid Services
"There are many patients who are taking prescriptions and having procedures and surgeries
that they would not necessarily choose if they understood all the facts."
Harlan Krumholz MD Yale School of Medicine
"Can a Conversation Change an Outcome? Can a Conversation Save a Life?"
The story of Michael Skolnik
PULSE of Florida developed a resource for patients to learn as much as they wish about their condition using the finest multi-media products and methods.
Start with the basics and continue at your pace.
You’ll soon have a much better understanding of your condition, treatment and options.
You'll soon have very informed conversations with your healthcare team.
The Results:
Better understanding and better decisions about your care -
Better collaboration with your healthcare team –
The Informed Consent Service Works in the Same Way.
You choose the subject and pace. Learn about any of over
2200 surgeries and procedures in English or Spanish.
"Shared Decision Making enables a patients full consent and agreement"
Harlan Krumholz MD Yale School of Medicine
Watch a multi-media presentation to learn:
The illness that is creating the need for the surgery,
The thorough description of the procedure,
The treatment options, the risks of the surgery, risks of not having the procedure,
The expected benefits, how to prepare for the surgery, expectations and recovery information,
The wound care, follow-up care and even the usual diet after surgery.
The Benefits:
You’ll be better informed about recommended diagnostic tests and surgery.
You'll make more informed decisions about your care.
The Patient Education and Informed Consent information are professionally produced for patients and presented one-to-one by your PULSE Patient Education Registered Nurse.
Tampa Bay Service Area
- I Am Seeking Seeking Sponsors to Advance This Service -
See PULSE of Florida Services for More Information
3. Time-Out Checklist Boards - For Use Before and After Every Surgery and Procedure
- This service is now available -
The aviation industry has known it for decades and now the evidence is in about their
value in healthcare. Peer-reviewed medical articles agree:
“There is sufficient scientific evidence to make the use of checklists and structured perioperative briefings and debriefings mandatory for the broad spectrum of operative procedures.”
And, “Implementation of the checklist was associated with a greater than one-third reduction in complications among adult patients undergoing urgent noncardiac surgery in a diverse group of hospitals. Use of the WHO Surgical Safety Checklist in urgent operations is feasible and should be considered.”
Checklist Boards are now available is several languages
PULSE of Florida encourages the use of Checklist Boards and
Employee Patient-Safety Culture Training.
Both are available now at:
4. Adverse Event Disclosure Services for Patients and Providers
PULSE of Florida developed a unique service to quickly help a patient
and family learn the details of an obvious or suspected medical error,
adverse event or negative treatment outcome.
What I am trying to accomplish? (My Aim)
To apply simple yet effective methods of Alternative Dispute Resolution techniques
to inform and support patients and families during the disclosure of a medical adverse event.
In addition, to inform and support medical professionals who participate in the disclosure
of adverse events.
How will I know change is an improvement? (Establishing Measures)
The documentation of patient satisfaction of being fully informed of the documented
facts of the adverse event. The documentation of providers offering empathy and settlement
to the person harmed by the adverse event. The improved business environment and public relations of the physician and hospital who make the transparent full disclosure.
The Disclosure Meetings are patient-centered, transparent conversations
with the patient, family, hospital officials and healthcare personnel who have
information about the event.
1. This is a non-adversarial alternative to litigation.
2. The goal: make the patient whole through disclosure, apology & restitution.
3. You're in control. We're with you before, during and after the meeting.
4. Call for a free consultation with our specially trained nurses and attorneys.
For Providers - Disclosure School
Eight states now have statutes that require hospitals and physicians to give a full disclosure
of the documented facts soon after a serious adverse event or negative treatment outcome.
The trend toward disclosure is now in states without the requisite statute.
As is the case with most things in the medico-legal world there is a right way and wrong way.
PULSE of Florida developed a method for providers to give a thorough disclosure the right way.
Tampa Bay Service Area
- I Am Seeking Sponsors to Advance This Service -
If you see the benefit of our planned services, please become a
www.PULSE of Florida.org
727-712-7370
Patient Safety Services & Products
